Body Advance General Data Protection Policy

The Purpose of this policy is to set out clear and concisely how we use and store your data in accordance with the General Data Protection Regulations (GDPR) effective from 25th May 2018.

1. Information we gather

As part of our procedures to register new clients specifically for the provision of therapy services.

Full Name, Date of Birth, Contact Details to including email address and telephone number, demographic information such as postcode or address, Special categories of information documenting your ongoing health and wellbeing to be held on record for 8 years in accordance with the Complimentary and Natural Healthcare Council CNHC and on some cases for 10 years to meet with our insurance providers obligations.

2. What we do with the information we gather

We require this information to understand your needs and provide you with a better service and, in particular, for the following reasons:

3. You and your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website or complete a consultation screening , we do not use that information for direct marketing purposes unless you tell us that you wish this to happen.

We will never sell, distribute or lease your personal information to third parties unless we are required by law to do so.

We may use your personal information to send you promotional information about Body Advance or third parties which we think you may find interesting but only if you tell us that you wish this to happen. Currently we have no direct marketing systems in place although this is subject to change.

You have the right to know what personal information we hold about you. You may request this information by emailing us or by using the contact form via the contact us page on the website.

If you believe that any information we hold on you is incorrect or incomplete, please write to or email us as soon as possible at the address on our website or by using the contact form on the ‘contact us’ page (under ‘about us’). We will promptly correct any information found to be incorrect.

You have the right to ask us to delete any information we hold on you.

Please write to us, email us or by using the contact form on the ‘contact us’ page (under ‘about us’), which specific data you would like us to remove.

4. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

5. Client Management System

We use a third party software provider called Pathway Software Ltd to create client history records via its dedicated patient management system Write UPP. We do not share any client information with this company. Pathway Software provide full assurance to all their users with regards to safeguarding data and provision of back up and disaster recovery to its end users.

6. Cookies

Cookies are small text files stored on your computer when you visit certain web pages. We use cookies to keep track which pages you have visited, and to remember you when you return to our site. Please note that cookies can't harm your computer in any way. We don't store personally identifiable information in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products and services to show you when you're browsing. This information is part of our effort to comply with legislation, and to make sure we're honest and clear about your privacy when using our website.

By continuing to use this website you are giving your consent to their use, if you are unhappy with this, you must stop using this website immediately.

7. Third party web links

We will provide links to other websites as part of the user experience and provision of information that we feel will be of benefit to users of our website. By using these links and leaving our site , you will need to make your self aware of additional third party privacy policies as we have no control of how your information may be used upon leaving our site.

8. Payments to Body Advance

We use a third party electronic payment provider IZettle allowing smooth payment of our services via Credit/Debit Card. We will only share transaction data for the purpose of payment and if needs be for refunding such payments should the need arise. Details of IZettle’s privacy policy can be found here.

9. Our details.

Body Advance Is a privately owned therapy business and a trade style of Therapy One Wellness Limited company registration number 10809736, Our trading address is C/O 1a Cavendish Court, South Parade, Doncaster DN1 2DJ.

The website is owned and operated by Body Advance and designed and maintained by BurstingBox Ltd.

Come and visit us: We're based Doncaster!

Come and visit us: You're Always Welcome

We're located at:

The Wellness Centre
1a Cavendish Court
South Parade